Sanitronics - Toilet for the visual impaired

Sanitronics - Toilet for the visual impaired

Redesign a public self-cleaning restroom to make it more accessible for the visually impaired.

Duration: 10 weeks

Year: 2023

Execution: Group project

Challenge: Sanitronics gave us the challenge to redesign their public self-cleaning restroom to make it more accessible for the visually impaired.

Subchallenges:

  • What are the obstacles visually impaired individuals face when using a public restroom?

  • How can a public restroom be altered for the visually impaired without inconveniencing the 'typical' user?

The challenge some people face when visiting a public restroom.

Research:

To understand the target audience and the challenges they face during a visit to the public restroom, we conducted a broad range of research, including:

  • Studying the current product

  • Body storming session

  • Interviews with the target audience and experts

  • Exploring the definition of "visually impaired"

  • Researching current regulations and standards for designing for the visually impaired

  • Analyzing the competition

Key Findings:

  • - Navigation is highly complex; tactile feedback is crucial.

  • - Braille is not widely adopted.

  • - Preference for tangible symbols and letters.

  • - Auditory information is the clearest.

  • - Each visually impaired individual has specific preferences.

  • - Redundancy is key.

Focus of the project:

After research we decided to focus on two main topics within the restroom:

  • Interaction with the sink

  • Orientation and navigation within the restroom

Ideation on the sink:

It was clear that the interaction with the sink needed to be more intuitive. We attempted to solve this by starting with modifying the previously identical faucets.

Models and tests:

After sketching various faucet designs, we proceeded directly to model making and testing within a simulated restroom environment, using subjects wearing goggles that simulated visual impairment.

Tactile symbols:

To enhance redundancy, we decided it would be beneficial to incorporate tactile symbols on the faucets. To achieve this, we followed a similar process as with the faucets, creating multiple variations and asking test subjects to identify which symbol corresponded to water, soap, and air.

Ideation on the orientation and navigation:

One of the recurring ideas we encountered was a guided tour through the restroom, assisted by light signals and sound. A combination of sensors and actuators throughout the restroom would guide the user step by step, based on redundancy.

And again tests:

And also for this solution we made a test setup and did some tests.

Final solution sink:

For the sink, we ultimately decided on these three faucets, complete with tactile symbols featuring high contrast.

Final solution Light signal & Audio tour:

One identical unit placed at each significant object in the restroom, all connected and working together to guide the user through the restroom.

Additional recommendations to Sanitronics:

In addition to the two topics we focused on, we gave them some more recommendations:

  • Increase contrast between the floor and walls.

  • Increase contrast between the ceiling and walls.

  • Incorporate tactile elements throughout the restroom.

  • Replace direct lighting with smooth indirect lighting.

  • Avoid stainless steel elements if possible due to reflections.

Software used:

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Bosch® - Oscillating Multitool

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